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Navigation basics

QMS provides ready-made material that service providers can implement directly or customise to meet specific safety and quality obligations.

Content should be personalised to meet your organisation’s needs and structure.

Portal tabs

More details on how to search through the QMS can be found on the Search the Web App page.

Processes tab - Browse View

There is the option to toggle between the browse view and the list view (located in the Processes subtab). The browse view will show the processes that are relevant to the user role assigned to you.

Important

If a User is unable to see content under the Browse view this means that no content has been assigned to that User as Required Reading. We recommend the User view content through the list view as shown below. Refer to the page Assign Required Reading or our Upcoming Training Sessions for more information on Required Reading.

Processes tab - List View

The list view will show you a complete list of all processes available to your organisation. You can sort the process list view by: process name, category, business unit, relevant to (Role) and editing information.

Policies tab - Browse View

There is the option to toggle between the Browse view and the list view (located in the Policies subtab). The Browse view will show the policies that are relevant to the user role assigned to you.

Important

If a User is unable to see content under the Browse view this means that no content has been assigned to that User as Required Reading. We recommend the User view content through the list view as shown below. Refer to the page Assign Required Reading or our Upcoming Training Sessions for more information on Required Reading.

Policies tab - List View

The list view will show you a complete list of all policies available to your organisation. You can sort the policy list view by: policy name, category, managing business unit, relevant to (Role) and editing information.

Policies - subtabs

Each individual policy has subtabs that provide different information about the policy.

Subtab

Description

Overview

The introduction to the policy. This section will include information of related content, the overarching Aged Care Quality Standard as well as other Governing Regulations.

Policy

All the content of the policy. In addition to the body of the policy, this section may include the Roles and Responsibilities, Suggested Evidence and References and resource documents.

Related Items

A summary of other content Items and/or Regulations within the system that are linked to this Policy.

Version

Information about the dates the policy was created and modified. Previous versions can be downloaded in PDF from this section.

Access

Information regarding the access levels applied for the Policy including whether there are visibility and/or editing restrictions applied. Refer to Guide New Business Unit Set Up for more information.

Documents tab– Browse View

There is the option to toggle between the browse view and the list view (located in the Documents tab). The browse view will show you those documents that are relevant to the user role assigned to you.

Important

If a User is unable to see content under the Browse view this means that no content has been assigned to that User as Required Reading. We recommend the User view content through the list view as shown below. Refer to the page Assign Required Reading or our Upcoming Training Sessions for more information on Required Reading.

Documents tab – list view

The list view will show you a complete list of all documents available to your organisation. You can sort the document list view by: document name, category, business unit, relevant to (Role) and editing information.

Additional functions

Refer to Give Feedback page for more information.

The options include:

Field

Description

My Settings

Use this to view your User permissions, Roles, Business Units and Positions and/or change your password or user login details.

Give Feedback on this app

Refer to the Give Feedback page for more information.

Sign out

Use this to log out of the QMS.

Support Portal

Use this to access the QMS Support Portal and search through user guides.

About Centro Assist

Use this to access additional information about Centro Assist including version information, Frequently Asked Questions, the Centro Privacy Policy, Terms and Conditions and the Centro Assist Website.

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