General
Set up and configuration
Manage users
Troubleshooting
Registers
Manage content
- Delete document
- Edit, review and approve process
- Edit, review and approve policy
- Create and publish new policy
- Create and publish new process
- Previous item version information
- Edit roles
- Edit release notes
- Hide items (archive content)
- Introduction to release management
- Manage document
- Manage regulations
- Publish multiple changes (in one release)
- Publish single item (manage changes)
- Download and print content
- Delete role
- Delete policy
- Delete process
- Delete or archive regulation
Audits
Training Resources
Business units
- Guide new business unit set up
- Working example 1 - locking down content access to 2 separate items
- Working example 2 - want all staff to view content yet only one group can edit
- Existing business unit review and configuration
- Guide ongoing business unit maintenance
- Manage business units for registers
Reports
Required Reading
Work Instructions
Mobile Phone App
Comments
Link work instruction
Work Instructions can be linked into content in two ways:
- linked within steps of processes (see section below Link work instructions to a process step)
- added as an in-text reference to policies or process (see section below Link work instruction within text).
User access level | Powers related to Work Instructions |
|---|---|
Administrator / Model Administrator | Can edit all aspects of work instructions, processes and other content as well as approve and publish changes |
Process Editor / Process Step Editor | Can edit all aspects of work instructions and processes |
Process Viewing | Can view Work Instructions, processes and other content with no editing ability |
Important
The Work Instruction will need to be created before you can link to it. Refer to the Create and Manage Work Instructions page for more details.
Link work instructions to a process step
Work Instructions can be linked to specific steps in a process. This allows you to refer to the same Work Instruction across various Processes, as well as provide some more personalised direction to staff within the Process.
It is not possible to link the Work Instruction when editing the Work Instruction. The link needs to be made while editing the Process.
Step 1
To open a process, access the Processes tab and click the Processes subtab, select the process you want to add work intruction and click Open.
If you have opened a process that has no additional drafts waiting to be approved, published or deleted, a variety of editing options are available.
Important
If the process already has a draft version (or a version that is awaiting approval/publication) please open this version to edit NOT the older published version. You will not be able to create a second draft by opening the published version.

Step 2
Open the edit step page from the draft version of the process by clicking on Edit Step next to the step you wish to edit.
Depending on the view you have open for the process, this can be found in the following ways.
- All Steps view – on the right-hand side of each step.

- Step-by-step view – click on the step you wish to edit, then edit step can be found underneath the step’s text.

- Map view – the edit step page can be found by clicking edit sequence then click on a step and click Edit Details.


Step 3
Scroll down to work instructions and click Add.
Step 4
Double Click on the work instruction or click on the work instruction and click Select.
Step 5
Click Save.
You can now see the work instruction linked to the step.

Click on work instruction, it will open as a pop up.

Step 6
Publish the item by following the Release Management Workflow.
Link work instruction within text
Work instruction can be added in policies and processes as a reference link within text using “insert”.
Step 1
Start editing required policy/process. Refer to
Step 2
Click Insert.
Step 3
Click Link to Item.
Step 4
Double click Work Instructions.
Step 5
Double Click on the work instruction or click on the work instruction and click Select.
Step 6
The work instruction is added as a link. Click OK.
Step 7
Click Save.
Step 8
Publish the item by following the Release Management Workflow.