Articles
Using the Report & Improve feature, users can record, update and view information about different types of improvements within their organisation.
Feedback management features within the Quality Management System allow employees to give feedback and allows managers to review, track and close feedback using a feedback register.
Incident management features within the QMS allow Users to report incidents and give managers the ability to review, track and close incidents using the incident register.
This help article provides guidelines for setting up Registers including users, positions and business units in your system.
Complaint management features within the QMS web app allow employees to report complaints and give managers the ability to review, track and close complaints using a complaint register.
This article applies to customers with registers (i.e. incident, complaint and feedback) who would like to limit visibility to specific Business Units.
QMS Users with the appropriate access levels can view the Registers and download reports from the Registers.
QMS administrators can categorise all web app content (processes, policies and documents).